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Customer Service Representative - State Farm Agent Team Member

Full Time in Freeport, ME

Responsive recruiter
Benefits
  • Paid pre-licensing training, testing, & certification ($750 value)
  • Paid Day Off For Birthday
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Profit sharing
  • Flexible schedule
  • Training & development
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Catrina Milliman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
  • Maintain and update status of cases, claims, and opportunities
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Previous experience with Salesforce or other customer management programs preferred.
  • Previous experience with a legacy/batch processing system preferred.
  • Property & Casualty License required (Must be able to obtain)
COMPANY CULTURE
  • Supportive, growth-minded environment
  • Encourages independent thinking
  • We learn by doing, we're self-starters, we're positive
  • Team-oriented
Compensation $17.00 - $22.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

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  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none